Terms and Conditions
Effective Date: June 11, 2025
Welcome to FiveStarzS. By using our website and purchasing our products, you agree to the terms and conditions outlined below. These terms are designed to protect both you as the buyer and us as the seller. Please read them carefully.
1. About Us
FiveStarzS is a professional embroidery design store with over 30 years of experience in the embroidery and digitizing industry. We provide high-quality digital embroidery files in all major formats, created with precision and passion.
2. Digital Product Policy
All items sold on FiveStarzS are digital downloads only. No physical products are shipped. Once your payment is confirmed, you will receive an instant download link to access your files.
3. File Formats
We provide embroidery designs in a wide range of formats including:
PES, DST, JEF, EXP, VP3, HUS, XXX, EMB, PEC, SEW, and more.
It is your responsibility to ensure that your embroidery machine supports the format before purchasing.
4. Usage & Licensing
Each purchase includes a non-exclusive license for personal use and small business commercial use. You may:
-
Use the designs to embroider products for personal use or for sale (e.g. clothing, bags, gifts).
-
Sell finished physical products using our designs (on platforms like Etsy, craft fairs, etc.).
You may not:
-
Resell, share, or redistribute the original digital files in any format.
-
Claim the designs as your own.
-
Upload the designs to any file-sharing or print-on-demand platform.
We actively monitor and protect our intellectual property.
5. Refund Policy
Due to the digital nature of embroidery files, all sales are final.
However, if you experience any issues with your download or the file does not work properly, please contact us at fivestarzs.support@gmail.com and we’ll assist you promptly.
6. Download Responsibility
Please make sure to back up your purchased files. Once a file is downloaded, it is your responsibility to store it safely. We do not guarantee repeated download links after extended periods.
7. Intellectual Property Rights
All embroidery designs and content available on this website are the property of FiveStarzS. Our work is protected under international copyright laws. Unauthorized copying, editing, or reselling of our digital content is strictly prohibited.
8. Modifications
FiveStarzS reserves the right to update or change these terms at any time without prior notice. It is your responsibility to check this page periodically for updates. Continued use of the site means you accept any modified terms.
9. Contact Information
If you have any questions or need support, please contact us at:
📧 fivestarzsteam@gmail.com